Terms of business

Legal information

Leadyard is a trading name of Bunyamin Kidir. Address: 216 North Star House, Swindon, SN2 1FU, UK. Email: hello@leadyard.co.uk .

About these terms

These terms apply to every website, plan and service we provide. Your written quote sets out exactly what we will deliver and the price. If the quote and these terms disagree, the quote wins. By paying your deposit you agree to these terms.

Quotes and prices

Every project has a fixed price, agreed in writing before we start. Our Groundwork package is £599 and our Lead Engine package is £1,199. No VAT is added. The price only changes if you ask for something outside the agreed scope, and we will always quote for that in writing first.

• Extra pages beyond your package: £150 per page.
• E-commerce, booking systems and other larger features are quoted separately.

Payment

• A 50% deposit books your project slot. Work starts when it is paid.
• The remaining 50% is due at launch, before the website goes live on your domain.
• Invoices are due within 14 days.
• Monthly plans are paid monthly in advance.

What we need from you

To keep to our timescales we need your content (text, photos, logo and business details), any logins we ask for, and your approval of the design. *From receiving your content, logins and design approval. Timescales assume feedback within 2 working days.

You confirm that you own, or have permission to use, everything you send us, and that the facts about your business are accurate. If a project is paused for more than 30 days waiting on you, we may reschedule it into our next available slot.

Revisions

Groundwork includes 1 round of revisions and Lead Engine includes 2 rounds. A round is one set of changes sent together. Changes beyond that, or new pages or features, are quoted before we do them.

Launch

When the website is ready we share a preview for your final check. Once you approve it and the final invoice is paid, we put it live on your domain. If we find a fault in our work within 30 days of launch, we fix it free of charge.

Who owns the website

• Your domain is registered in your name from day one.
• Once every invoice for the project is paid, the finished website belongs to you: its design, its code and files, and its content.
• Photos, fonts and other assets from third parties stay under their own licences. We only use assets that allow use on your website.
• We may show your website in our portfolio and mention that we built it. Tell us if you would rather we did not, and we will not.

Monthly plans

Our Hosting & care plan (£39 a month), Monthly local SEO (from £249 a month) and extra business email mailboxes (£5 per mailbox per month) are rolling monthly. There is no minimum term and no long contract.

• You can cancel any time by email. The plan ends at the end of the month you have already paid for, with no cancellation fee.
• We give at least 30 days' notice of any price change.
• The domain and the business email included with your website are free for the first year. After that, the domain renewal and 1 mailbox are covered by the Hosting & care plan, or you can manage them yourself.

If you leave: how we hand over your website

You are never locked in. If you decide to move on, ask us by email and we will:

• send you the complete website: its source code and files, images and content, with a short note on how it is built and hosted;
• transfer your domain to you or to your new provider;
• give you a copy of any form submissions or reports we hold for you.

We complete the handover within 10 working days of your request. It is free of charge, provided every invoice is paid. Because your website is custom-built rather than made with WordPress, your new provider will need a developer to host and update it. The note we include explains everything they need.

Hosting, care, SEO and email services stop at the end of your last paid month. Please move your business email before then, as mailboxes we provide will stop working. We will remind you of the date and help with the move if you ask.

Cancelling a project

You can cancel a website project at any time. Your deposit covers the work done up to that point and is non-refundable. If we have done more work than the deposit covers, we will invoice the difference at a fair rate. You own any finished work you have paid for.

SEO and results

Nobody can guarantee rankings on Google, in Google Maps or in AI search, and we never promise them. We do the proven work, measure it and report on it honestly. Rankings also depend on things outside our control, such as competitors, reviews and changes to how search engines work.

Our responsibility

We carry out our work with reasonable skill and care. Our total liability under any project or plan is limited to the fees you paid us for it in the previous 12 months. We are not responsible for indirect losses such as lost profits, or for outages and changes caused by third-party services such as hosting, email and domain providers, although we will always help put things right. Nothing in these terms limits your statutory rights.

General

We may update these terms from time to time. The version on our website when you pay your deposit applies to your project. These terms are governed by the law of England and Wales. Questions about these terms: hello@leadyard.co.uk.